Remote support

Remote Support is a leading choice to enable service and help desk teams to quickly and securely access and fix remote devices running on any platform, located anywhere on or off-network, with one centralized control console. 

Formerly known as Bomgar, we’ve been trusted for nearly 20 years by federal agencies, financial institutions, and SaaS/cloud-native companies. Our solution provides the most comprehensive solution for your service desk needs: centralized controls, remote access, automated scripts, encrypted file sharing, live dashboards, and more, eliminating extra tools and license costs. 

Additionally, enjoy enterprise-grade security for every service desk with secure Jump™ access as a VPN alternative, credential vaulting, leading session monitoring, SSO/MFA, and more. No matter your deployment size, you’ll have the tools to enhance your security posture. 

Trusted, comprehensive, and secure acceleration for your service desk, simplified.